FAQ

We provide a comprehensive selection of wear parts and spare parts, covering Cone Crushers, Jaw Crushers, Impact Crushers, and Hammer Crushers. Common products include key wear parts such as main shaft sleeves, lower frame shells, and eccentric bushing assemblies for cone crushers, as well as jaw plates.

Yes. At FG Machinery, we manufacture our aftermarket parts to exact OEM specifications. We guarantee 100% compatibility with your Sandvik drilling jumbos and underground mining machinery. Simply provide us with the correct part number or a drawing, and we ensure a seamless fit without any need for modifications.

Absolutely. We are committed to serving as a "Genuine Alternative to OEM Parts." In terms of durability and reliability, our replacement parts are on par with components from Original Equipment Manufacturers (OEMs); however, they come at a significantly lower price point, effectively helping you resolve the issue of excessive costs associated with original OEM components.

We position ourselves as your "Genuine Alternative to OEM Parts." Our replacement components deliver premium performance, durability, and reliability that match original equipment manufacturer standards, but at a significantly lower price point. Partnering with Future Green Machinery allows you to cut maintenance costs without sacrificing operational safety or efficiency.

Because we offer superior cost-effectiveness while guaranteeing "perfect compatibility" and "top-tier performance." By choosing FGM, you not only significantly reduce your procurement costs but also minimize equipment downtime—thanks to our rapid delivery and professional technical support—thereby boosting operational efficiency at your mine or quarry.

All our aftermarket parts come with a standard 12-month warranty against manufacturing defects, ensuring reliability and peace of mind for your underground operations.

We utilize premium-grade materials, such as high-manganese steel and specialized high-chrome alloys, engineered specifically for extreme underground environments. Every component produced by Guangzhou Future Green Machinery Co., Ltd. undergoes rigorous quality inspections to withstand severe abrasion and heavy impact.

We are highly flexible and cater to both independent contractors and large-scale mining operations. While there is no strict MOQ for most of our standard in-stock aftermarket parts, we do offer highly competitive volume discounts for bulk orders.

Absolutely! If you need a specific Sandvik part code that isn't featured in our current stock update, please use the "GET A QUOTE" button to contact our sales team directly. We can source and manufacture custom requirements.

No problem at all! We possess robust capabilities for customized manufacturing (as a specialized manufacturer of custom crusher parts). Whether you possess a set of engineering drawings or merely a severely worn-out old component—such as a jaw plate, a cone crusher mantle, or a roller crusher part—simply entrust it to us. Our team of engineers will precisely reverse-engineer the item and manufacture a brand-new, high-quality replacement part for you.

Yes, we can. If you have a heavily worn component but no official Sandvik part code, send us a photo, the dimensions, or the physical part itself. Our engineering team excels at reverse engineering and custom manufacturing to provide you with a brand-new, perfect-fit replacement.

For standard in-stock products, we offer expedited shipping within two days to ensure your spare parts reach your site as quickly as possible—because we fully understand that in the crushing and mining industries, "downtime means lost revenue."

Delivery times vary depending on your location and the specific parts ordered. Generally, standard parts take 1-2 weeks as indicated in our inventory list. We partner with reliable logistics providers to ensure fast shipping globally.

Absolutely. We know that in underground mining, downtime costs money. For standard items currently in stock, we offer expedited processing with fast delivery in as little as two days. If you are facing a critical breakdown, please call our emergency hotline (+8618420105150) immediately, and our logistics team will prioritize your shipment.

Yes, and it is highly professional. In addition to our headquarters located in Guangzhou, China, we maintain a dedicated team of experts based in Finland. They are available to provide you with professional remote technical support, assisting you in resolving any technical challenges related to installation, commissioning, and equipment operation.

Yes, we offer comprehensive online technical support. Our expert team is available to assist you with installation guidelines and maintenance queries for all drilling jumbo parts.